Delivery & Returns

Delivery charges

Delivery is free of charge for orders over $70. Please see the below rates for orders under $70.

Shipping Zone 1 – $10
3-8 Business Days
States Included: Arizona, California, Colorado, Idaho, Iowa, Kansas, Louisiana, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington.

Shipping Zone 2 – $14
3-8 Business Days
States Included: Alabama, Arkansas, Connecticut, Delaware, Washington DC, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin.

Shipping Zone 3 – $27
3-8 Business Days
States Included: Alaska, Hawaii, Puerto Rico, US Virgin Islands

We aim to delight with every order, but if for any reason you are unsatisfied with your purchase please contact us so we can resolve the issue as swiftly as possible.

We like to process orders as soon as possible within standard working hours. Once your order has been dispatched you will receive email confirmation which will include your tracking details – you needn't follow your nose! Please note that delivery to rural addresses can result in longer delivery times.

Need more information?

Please email helpinghands@ashleyandco.co.nz

Or call us at (09) 913 3159

Returns & Exchanges

Please choose your purchase carefully as all sales are final. No returns or exchanges on any product are accepted unless the goods are faulty or the incorrect item has been shipped to you.